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Hard Reset on EGL25BL 7 inch Tablet

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I am hoping that someone can help me with. I am new to tablets in general. I am an old laptop guy. But, I purchased a couple of these tablets for my grandkids for Christmas. One of them used the dots to create a password pattern and can't remember what she did. For the life of me I can not find a way to reset the tablet back to normal. I have tried to contact ematic, no avail, searched through google and haven't found anything that works. I have already tried the holding down the power...

Hard Reset on EGL25BL 7 inch Tablet

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